Excerpt Excitation Handout

Assume a retail store manager wishes to resolve a problem of how to reduce employee theft. She then finds two sets of quotations ("Security" and "Temptation").

Security Quotations

Probe the earth and see where your main roots run.

—Henry David Thoreau

The fly that doesn't want to be swatted is most secure when it lights on the fly swatter. —G.C. Lichtenberg

I believe... that security declines as security machinery expands. —E.B. White

Man's security comes from within himself, and the security of all men is founded upon the security of the individual.

It's an old adage that the way to be safe is never to be secure Each one of us requires the spur of insecurity to force us to do our best.

Temptation Quotations

What makes resisting temptation difficult, for many people, is that they don't want to discourage it completely.

—Franklin P. Jones

All the things I really like to do are either immoral, illegal, or fattening. —Alexander Woollcott

I find I always have to write something on a steamed mirror. —Elaine Dundy

101 Activities for Teaching Creativity and Problem Solving. Copyright © 2005 by John Wiley & Sons, Inc. Reproduced by permission of Pfeiffer, an Imprint of Wiley. www.pfeiffer.com

The only way to get rid of temptation is to yield to it I can resist everything but temptation.

—Oscar Wilde

Don't worry about avoiding temptation—as you grow older, it starts avoiding you. —The Old Farmer's Almanac

To illustrate how to use quotations to generate ideas, consider the employee theft problem again. The two lists of quotations might stimulate the following kinds of ideas:

• Install weight-sensitive pressure pads in storeroom areas that would trigger alarms when stepped on during closed times (from "Probe the earth and see where your main roots run").

• Conduct intensive background checks of all current and future employees (from "The fly that doesn't want to be swatted").

• Reward employees with free trips to dude ranches when they reduce theft (from "Each one of us requires the spur of insecurity to force us to do our best").

• Assign in-house "marshals" to monitor employee behavior (from "Each one of us requires the spur of insecurity to force us to do our best").

• Attach small, easy-to-conceal alarms on valuable items so that an alarm sounds when an item is removed from a room (from "I believe . . . that security declines as security machinery expands").

• Install one-way mirrors in high-risk areas (from "I find I always have to write something on a steamed mirror").

• Use items that are often stolen as performance rewards (from "The only way to get rid of temptation is to yield to it").

• Assign big brothers and sisters to new employees to help with general orientation and to educate new workers about theft (from "Don't worry about avoiding temptation— as you grow older, it starts avoiding you").

101 Activities for Teaching Creativity and Problem Solving. Copyright © 2005 by John Wiley & Sons, Inc. Reproduced by permission of Pfeiffer, an Imprint of Wiley. www.pfeiffer.com

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