But where does this list begin and end What is appropriate and what is not What do you think

My one note of certainty is that we should all use what Stephen Covey calls the "pause button" a little more often. This is the internal switch we all have like the one on our video recorders. It puts us into a freeze-frame mode and gives us a few moments to calm down and reflect before going on with the action.

If you want people to feel wanted, then one of the most important things that any leader or manager in any organization needs to have in their emotional toolkit is the ability to show their


appreciation of their staff appropriately. "I really appreciated the way you did that." "Thank you so much for staying on to help." "Thanks a lot, that made a real difference." These are just the beginnings of an important emotional lexicon that we all need to carry around with us and know how to use. For, as Antoine de Saint-Exupéry wrote in The Little Prince, "It is with the heart that one sees rightly; what is essential is invisible to the eye."

Even though we don't know how to deal with emotions, they certainly do have to be dealt with effectively, both at work and at home. One way of staying close to your own feelings is to keep a feelings file from time to time.

Try this idea. Take a page from your diary or personal organizer or create an electronic equivalent. Mark it out in hours and draw a line down the middle of the page. Every hour, stop and jot down on the left-hand side who you are with, where you are, and what you are doing. Describe on the right-hand side how you are feeling and any observations you might have about the situation. You can also use this approach in meetings if your attention is wandering!

How To Accomplish More In A Fraction Of The Time

How To Accomplish More In A Fraction Of The Time

The pace and intensity of our lives, both at work and at home, leave several of us feeling like a person riding a frantically galloping horse. Our day-to-day incessant busyness too much to do and not enough time; the pressure to produce and check off items on our to-do list by each day’s end seems to decide the direction and quality of our existence for us.

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