Contents

Acknowledgments v

Preface ix

CHAPTER 1 Brain-Based Learning 2

CHAPTER 2 Lighting the Creativity Lamp 44

CHAPTER 3 Setting the Stage for Learning 78

CHAPTER 4 Opening with a Bang 118

CHAPTER 5 Creating a Stimulating Learning Environment 160

CHAPTER 6 Grouping Participants and Selecting Volunteers 208

CHAPTER 7 Engaging and Energizing Learners 230

CHAPTER 8 Making Your Visual Message Sizzle 268

CHAPTER 9 Keeping the Communication Flowing 318

CHAPTER 10 Celebrating Successes 362

Glossary of Terms 399

Resources for Trainers 405

Tools for Trainers 415

Graphics for Trainers (Communicating with Graphics) 433

Index 463

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