Buttons with phrases related to your program topic (e.g., "Satisfaction Guaranteed" or "Smiles Will Be Returned" for customer service programs) or colorful graphic images (e.g., a smile face, clown face, or shape such as a square, circle, rectangle) are inexpensive and easy to obtain. You can even create your own customized versions (see Creative Presentation Resources in the Resources for Trainers section in the appendices). Also, as with some of the items discussed earlier, these can be given to participants as prizes at the end of the day, desired.

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