This lesson is about taking care of the large and small problems that can get in your way and stall your progress.

Troubleshooting is about thinking ahead. Before things do not go as planned,before you are faced with huge problems, you think through your situation, identify issues that could get in your way, and take care of them. When you troubleshoot, you anticipate what might go wrong and keep problems from growing by resolving them when they are of a more manageable size, or, you prevent them from coming into existence in the first place.

Troubleshooting is also about taking care of the setbacks that can stall you as you work toward reaching a goal. From small annoyances to major setbacks, these problems must be resolved in order to get where you need to go.

Friendly Persuasion

Friendly Persuasion

To do this successfully you need to build a clear path of action by using tools if necessary. These tools would be facts, evidence and stories which you know they can relate to. Plus you always want to have their best interests at heart, in other words, you know what is good for them

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