Practice

You are planning a family vacation to a resort 800 miles from your home. Here are some of the details you will need to take care of:

■ purchase plane tickets

■ research restaurants in the area around the resort

■ reserve accommodations

■ suspend delivery of mail and newspaper for duration of trip

■ hire a pet sitter for your cats

In what order should you complete these tasks?

Which is most important? _

Least important?_

Friendly Persuasion

Friendly Persuasion

To do this successfully you need to build a clear path of action by using tools if necessary. These tools would be facts, evidence and stories which you know they can relate to. Plus you always want to have their best interests at heart, in other words, you know what is good for them

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