Practice

What is the real problem, and what are the offshoots of that problem?

a. There is a leak in the roof.

b. A heavy tree branch fell on the house during a storm.

c. A large, dead oak tree is located next to the house.

d. The bedroom floor has water damage. Answer

The tree, c, is the real problem. If it is not remedied, any solutions you come up with will be faulty. In other words, you can repair the floor and the roof and remove the branch. But the next storm could bring another branch down and you will end up with the same consequences. A real solution requires either removing the dead tree or removing any remaining branches that could fall on your house.

When you can distinguish between a real problem and its offshoots, you should also be able to envision a large, overwhelming problem as something more manageable.

Friendly Persuasion

Friendly Persuasion

To do this successfully you need to build a clear path of action by using tools if necessary. These tools would be facts, evidence and stories which you know they can relate to. Plus you always want to have their best interests at heart, in other words, you know what is good for them

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