Practice

What is the actual problem in this situation?

While on vacation, you withdrew money from your checking account using your debit card. The account balance went to $0, but the check you wrote for your water bill before you left came into the bank for payment. Although you have overdraft protection, the bank charged you a fee for insufficient funds, and returned the check to the water company, which is also charging a returned check fee.

Identify the real problem from the choices below:

a. You owe money to the bank and the water company.

b. The bank made a mistake by not covering the check.

c. Your vacation cost more than you budgeted for.

d. You do not have enough money in your checking account.

Friendly Persuasion

Friendly Persuasion

To do this successfully you need to build a clear path of action by using tools if necessary. These tools would be facts, evidence and stories which you know they can relate to. Plus you always want to have their best interests at heart, in other words, you know what is good for them

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