Option 3 Say Nothing

Who is helped? employee Long/short term? Long (won't be embarrassed about incident, will keep job)

Who is helped? employee Long/short term? Long (won't be embarrassed about incident, will keep job)

Who is harmed?

store owner

Long/short term?

Both (might lose more profits

from early closings)

Friendly Persuasion

Friendly Persuasion

To do this successfully you need to build a clear path of action by using tools if necessary. These tools would be facts, evidence and stories which you know they can relate to. Plus you always want to have their best interests at heart, in other words, you know what is good for them

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