Making Judgment Calls

LESSON SUMMARY

In this lesson, you will learn how to make decisions and solve problems when the stakes are high, and there are no obvious right or wrong answers.

Most of the critical thinking skills that have been explored in this book have had to do with gathering facts and making decisions based upon them. Although not always easy, the process is pretty clear-cut: you come to understand the situation you face, learn all you can about it and the options available, and choose a solution. Judgment calls are trickier. You can't collect all the information you need to make a decision, because it does not exist. Even worse, judgment calls typically need to be made when the outcome is important. Let's look at these decisions closely and examine a number of successful ways in which to approach them.

Friendly Persuasion

Friendly Persuasion

To do this successfully you need to build a clear path of action by using tools if necessary. These tools would be facts, evidence and stories which you know they can relate to. Plus you always want to have their best interests at heart, in other words, you know what is good for them

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