In Short

When you recognize that you are faced with a problem, you also recognize the need for action on your part. But that action depends on the type of issue you are facing. Is the problem severe? If there is more than one problem, which should be tackled first? Use your critical thinking skills to pinpoint any problem or problems before you begin to anticipate a solution.

Skill Building Until Next Time

■ The next time you need to make a TO DO list, try ranking the items on your list. You might list them in order of what takes the most or least time. Or perhaps list them in order of when they have to be done. You might have your own order of importance in which to list items. For practice, try ordering them in each of the different methods listed above.

■ Test your skill of problem recognition when watching the evening news. After you hear a story, list three problems that will probably occur as a result.

LESSON

Friendly Persuasion

Friendly Persuasion

To do this successfully you need to build a clear path of action by using tools if necessary. These tools would be facts, evidence and stories which you know they can relate to. Plus you always want to have their best interests at heart, in other words, you know what is good for them

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