In Short

Effective problem solving begins with the identification of the real problem, as opposed to the perceived problem. Do not allow the size of the problem, your own assumptions, or a lack of information stand between you and an effective solution. Think the situation through, and do not be tempted to deal quickly with consequences or symptoms of your problem instead of the actual one.

Skill Building Until Next Time

Have you ever started to make a recipe, only to discover three steps into it that you are missing an ingredient or that the food needs to rest in the oven for six hours? Getting all the information you need before you begin a process such as making dinner or taking a test means reading everything through first. The next time you try a new recipe or set up a piece of equipment, for example, installing a new DVD player, spend at least ten minutes reading through and reviewing the instructions before you do anything else. Effective problem solving happens when you know exactly what you are facing before you begin.

LESSON

Friendly Persuasion

Friendly Persuasion

To do this successfully you need to build a clear path of action by using tools if necessary. These tools would be facts, evidence and stories which you know they can relate to. Plus you always want to have their best interests at heart, in other words, you know what is good for them

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