Focusing Your Observations

You have already learned some of the best ways to increase your awareness. To improve problem solving and decision making skills, you will need to take this awareness to the next level by focusing. No matter which way you are informed, you will need to apply yourself to get the most out of the information you receive. You must:

■ concentrate. You must pay undivided attention.

■ create a context. Look at the situation as a whole, instead of zeroing in on a small part.

■ be thorough. Your observations must be extensive and in-depth.

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Friendly Persuasion

Friendly Persuasion

To do this successfully you need to build a clear path of action by using tools if necessary. These tools would be facts, evidence and stories which you know they can relate to. Plus you always want to have their best interests at heart, in other words, you know what is good for them

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