Defining a Problem within a Group

If it is sometimes difficult to distinguish between real and perceived problems on your own, the difficulty is much greater when you are told of a problem by someone else. For instance, your boss asks you to call a meeting for all paralegals to explain how to correct the problem of poor communication. "Why aren't your e-mails getting read by the attorneys on time?" he asks. Your boss wants the paralegals to somehow change the way they send e-mails. However, after looking into the situation, you discover that the real problem is that the attorneys are not in the habit of checking their e-mail often enough.

Sometimes pinpointing the real problem must involve taking a step back and figuring out if the right question is being posed. The problem described above can't be solved by asking, "What can the paralegals do differently?" It can be solved by asking, "How can we get the attorneys to read their e-mail more frequently?"

When you are certain you are dealing with a real problem and you must solve it in or as a group, you must lead others to see that real problem. Some may be focused on the symptoms or consequences of it, while others may have made assumptions about the problem. In order to find a successful solution, everyone needs to clearly understand the problem.

The Art Of Cold Reading

The Art Of Cold Reading

Today I'm going to teach you a fundamental Mentalism technique known as 'cold reading'. Cold reading is a technique employed by mentalists and charlatans and by charlatan I refer to psychics, mediums, fortune tellers or anyone that claims false abilities that is used to give the illusion that the person has some form of super natural power.

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