Create a Context

Focusing your observations also means bringing together many pieces to make a whole. In order to make sense of what you see or hear you need to create a context for it. That means understanding your observations in terms of their surroundings. You may hear someone talk about a problem that they want you to solve. The context in this case might be everything that person has said to you before. Perhaps he is constantly complaining about problems, many of which are not really worth your time. In that context, the new problem is probably also something you do not need to concern yourself with.

In another scenario, you begin to hear strange noises coming from under your car when driving on the highway. You then remember that there was a puddle of fluid on the garage floor under your car the day before, and you had trouble getting it started in the supermarket parking lot that morning. Putting all the pieces together, or creating a context for the problem (hearing a strange noise), leads you to believe you need to have your car looked at by a mechanic.

Friendly Persuasion

Friendly Persuasion

To do this successfully you need to build a clear path of action by using tools if necessary. These tools would be facts, evidence and stories which you know they can relate to. Plus you always want to have their best interests at heart, in other words, you know what is good for them

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