1. This is not an assumption. The student knows why her notes were poor.

2. This is an assumption. The problem with the car might be caused by something other than the muffler.

3. This is not an assumption. Baking powder is a leavening agent.

4. This is an assumption. Perhaps the manager is criticizing the work because it is not good enough.

5. This is not an assumption. If the cable lines were knocked down, that is the reason the cable TV is not working.

Friendly Persuasion

Friendly Persuasion

To do this successfully you need to build a clear path of action by using tools if necessary. These tools would be facts, evidence and stories which you know they can relate to. Plus you always want to have their best interests at heart, in other words, you know what is good for them

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