The first statement involves bias. The speaker takes her uncle's side against the environmental group. The sec ond statement declares a stereotype (all mailroom workers are lazy). The third statement is a fact, followed by a prediction. The fourth statement is also not an example of bias or stereotyping. Although it is an opinion, it is based on the fact that the speaker has tried both, and prefers one over the other. This type of opinion does not prevent the speaker from thinking objectively about anyone or anything.

Friendly Persuasion

Friendly Persuasion

To do this successfully you need to build a clear path of action by using tools if necessary. These tools would be facts, evidence and stories which you know they can relate to. Plus you always want to have their best interests at heart, in other words, you know what is good for them

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